05-04-2018
08:19
- last edited on
08-19-2018
11:41
by
SantiR
05-04-2018
08:19
- last edited on
08-19-2018
11:41
by
SantiR
I installed the Inca cat clock face and got all five hearts yesterday. I woke up this morning, and he'd abandoned me and left behind a note indicating I didn't feed him enough!
Is this a bug, or was there something else I was supposed to do besides feed him?
Moderator Edit: Added Labels
Best Answer
05-08-2018
08:43
- last edited on
11-14-2025
15:09
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-08-2018
08:43
- last edited on
11-14-2025
15:09
by
MarreFitbit
@SunsetRunner I hope you're doing well! Thanks for your post regarding My Cat Inca clock face.
That is so sad.
Sorry to hear she abandoned you. This usually happens if you don't feed her at least 8 treats a day; she will leave the next day to find someone else who will.
Steps required to earn treats are based on your daily step goal (1 treat = 10% step goal).
Hope this helps. Let me know if she comes back to you! ![]()
Best Answer05-19-2018 20:31
05-19-2018 20:31
As in my original post - I gave her all the food for the day and filled up all her hearts. There wasn't any way to give her food after that.
Best Answer
05-22-2018
06:55
- last edited on
11-14-2025
14:42
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-22-2018
06:55
- last edited on
11-14-2025
14:42
by
MarreFitbit
@SunsetRunner Thanks for your reply and for providing that information.
Fitbit Labs apps and clock faces are experimental in nature, so you might experience minor issues, and they might be available for a limited time. Please share your feedback through this form. This is the best way to report this.
Also, there is another Fitbit Labs clock face featuring a cat. It is called My Cat Luna. It is pretty much the same as the other one. Please give it a try and let me know if the same thing happens with that one.
Hope this helps. Keep me posted! ![]()
Best Answer