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Purchased face but it won't enable

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I purchased a watch face for my versa lite. I first installed it and used it during the trial period and then purchased it. After the trial period ran out, my watch prompted me to enter the code on fitface to purchase it, which I already had done. I tried installing the default watch face and then re-installing the purchased face, but it thinks I am still doing the trial. It's like it doesn't recognize that I purchased it. What's the problem here? Any ideas?

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So I actually think I got it to work.  I ended up resetting my Versa and re-installed my fitbit app.  Then I was able to reload the watch face...works fine.

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