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Spotify won’t install

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‎06-01-2020 22:11

‎06-01-2020 22:11

I recently purchased a charge 4 and received it today, when I try to install Spotify it says “to install this app, make sure the Fitbit app on your phone and your Fitbit device have the latest update”. I believe my Fitbit it fully updated so I’m trying to figure out how to get it to install.

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‎06-02-2020 01:07

‎06-02-2020 01:07

Hi, and welcome to the Community!

 

Your fitbit may appear up to date but it needs another update before you can install the Spotify app and the update isn't available until up to 48 hours after setup. See the following thread for more detail:

 

https://community.fitbit.com/t5/Charge-4/Spotify-and-or-Clockfaces-not-compatible-with-device-Charge...

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1 REPLY 1

‎06-02-2020 01:07

‎06-02-2020 01:07

Hi, and welcome to the Community!

 

Your fitbit may appear up to date but it needs another update before you can install the Spotify app and the update isn't available until up to 48 hours after setup. See the following thread for more detail:

 

https://community.fitbit.com/t5/Charge-4/Spotify-and-or-Clockfaces-not-compatible-with-device-Charge...

Best Answer