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steps changed to calories

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‎08-10-2022 06:56

‎08-10-2022 06:56

this morning my app changed the display from steps to calories. i have searched all the forums and help and i dont even see options to change goals or any other display. its not giving me any options. did this happen to anyone else, how do we fix this?

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21 REPLIES 21

‎02-08-2023 08:29

In response to la_lovie

‎02-08-2023 08:29

Hi @la_lovie  - the data is held on the servers normally and it shouldn't be lost, however, while there is a problem with the servers it might.

 

In any case there has to be a good reason to delete the app and it may not be solution to your problem, certainly at the moment. 

Author | ch, passion for improvement.

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‎02-08-2023 08:37

In response to Guy_

‎02-08-2023 08:37

 

thank you guy, i have called fitbit they are suppose to be fixing the issue, but taking their good old time about it.  appreciate your help thank you

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