04-23-2014 12:04 - edited 03-15-2016 11:08
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04-23-2014 12:04 - edited 03-15-2016 11:08
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What does it mean to be a Jogger, Hill Runner, or 5K Racer anyway?
Your rank is an indication of your involvement in the Fitbit Community. If you continually visit the forums, your rank will change to reflect the time you've spent here. By posting and contributing to discussions, you may progress even further through the rank structure and unlock additional account priveleges.
Your Rank title is displayed beneath your profile picture and Community name.
List of ranks in the Fitbit Community
First Steps |
Stepping Up |
Keeping Pace |
Walker |
Powerwalker |
Distance Walker |
Tireless Walker |
World Walker |
Jogger |
Recovery Runner |
Base Runner |
Runner |
Strider |
Tempo Runner |
Hill Runner |
Sprinter |
Progression Runner |
Pace Setter |
Distance Runner |
Interval Runner |
Cross-Country Runner |
Veteran Runner |
5K Racer |
10K Racer |
Marathon Racer |
Ultramarathon Racer |
VIP |
What determines my rank?
Post count is not the only factor that is included in the rank formula--that would be too simple! In addition to creating content for the Community, you get points when your answers are voted up or accepted as solutions. Voting for other helpful posts and being the first to respond to other member's questions can bring you even closer to achieving your next rank.
How can I rank up?
The easiest way to rank up is to visit often and add value where you can. The rank structure was developed to compliment the wide variety of ways you can engage with your fellow Fitbitters. As a community member, you can vote for the posts you find helpful, post new questions and then identify and approve the solution that helped you most (these are called Accepted Solutions). You can also comment on feature suggestions and start new discussions around topics of interest. It's a combination of these activities that will help you to achieve the next rank.
Hint: Scroll to the bottom of any community board and click through to posts in the Unanswered Topics section to help new members, rack up more points, and earn yourself a place on the Most Helpful Authors leaderboard!
I skipped a rank, is this normal?
Ranking formulas are calculated using Boolean logic. Your journey through the rank system might not be as straightforward as Jogger > Recovery Runner > Base Runner. You could actually skip from Jogger all the way to Strider if the conditions were right. For example, if you started off taking your First Steps and then posted 10 times, but didn’t receive any votes on those 10 posts until 100 days later, by which time you had posted 20 more times and received 5 Accepted Solutions, you might jump ahead to becoming a Strider even though you’d have skipped a good 3 ranks in the process.
I don't identify as a runner at all, can I opt out or customize my rank title?
Community ranks are designed as a lighthearted way to encourage engagement and offer other members a little extra insight into your participation here. They are not linked to any individual preference or setting, and it's not possible to opt-out.
Community ranks and reputation
While ranks can give you a general understanding of how much expertise another member has and how engaged they are in the community, the best way to get to know fellow community members is by striking up a conversation with them! You can also learn more about the other members here by visiting their profile page (to view another member's profile page, click on their community username).
Let us know your favorite rank name in the comments below. If you have a suggestion for another rank title that fits with the walking/running metaphor these are based off of, shout it out!
Answered! Go to the Best Answer.

07-14-2015 14:42
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07-14-2015 14:42
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Sent from my iPad
07-14-2015 17:31
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07-14-2015 17:31
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07-17-2015 16:15
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07-17-2015 16:15
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07-24-2015 12:36
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07-24-2015 12:36
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07-26-2015 16:21
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07-26-2015 16:21
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N2Scuba, not to worry most of us kinda felt our way through many parts of this program. That just makes it all the more fun when you learn something new.. Wait until you find the spot where you cam make friends. Thats fun too.
08-02-2015 09:40
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08-02-2015 09:40
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Just learning about everything that fitbit has to offer, so thanks for the explanation about the rankings. Hope to advance from first steps!
08-06-2015 04:34
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08-06-2015 04:34
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Pls help. Thanks
Dolores4

08-06-2015 05:08
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08-06-2015 05:08
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08-06-2015 05:32
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08-06-2015 05:32
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@dolores4 It's hard for someone to notice your post here, in this thread. Try starting a new thread.
Have you tried looking in the Help Forums? Have you contacted support? Have you tried restarting the tracker.
08-06-2015 08:12
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08-06-2015 08:12
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Have you gone into the settings on the computer? The little cog next to your picture in the top right hand corner is the settings button. Then on the left side there is a list of different settings to change. You need to make sure that the length of your steps is set. If it's on zero there will be nothing to track.
If that doesn't work there is a reset button on the tracker itself. Put the tracker in the charger and you will see a little hole on the front kind of near the cord. If you take a paper clip and straighten one end, poke it in the hole and it is like pushing a button. Just one time and it will reset the tracker.
Good luck!
08-08-2015 07:13
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08-08-2015 07:13
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Thank yoy for your help..Glad to see i have a friend.

08-08-2015 07:18
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08-08-2015 07:18
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Thank you for replying. I cll Customer Support it took about a hour. Let me tell you it was an ordeal. Had to hook up to my computer and hold down button to restart the fitbit.
I am sooo grateful for your input. i am noe able to have an alarm. that works. Bless you. Let me know how u r doing...BarHello
08-09-2015 05:35
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08-09-2015 05:35
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weekdays, which is fun & keeps me active 😎
08-09-2015 05:42
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08-09-2015 05:42
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08-09-2015 13:13
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08-09-2015 13:13
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There is also Walking4Fun on the internet which you can use with Fitbit. It has several trails of different lengths plus pictures as you go along and a comment section in which people describe things along the trail, etc. You can even have your own group or a Fitbit group. Makes it a little more enjoyable.

08-10-2015 09:55
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08-10-2015 09:55
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Hi Dolores4, So glad you got your fitbit working.
I dropped mine this weekend while I was working in the yard. I have a really large yard and I was all over so I just had to look for it (missed a bunch of steps there) but I found it laying in the dirt. It's surprising how much a part of me the little contraption is! I just cant live without it! I was ready to go buy another one within a few minutes of missing it!
Barbara
08-11-2015 12:28
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08-11-2015 12:28
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08-11-2015 17:08
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08-11-2015 17:08
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08-15-2015 14:52
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08-15-2015 14:52
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WHY DOESN'T MY FITBIT COUNT THE STAIRS WHEN I DO THEM.
08-15-2015 16:27
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08-15-2015 16:27
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@leona37 What kind of fitbit do you have? Some of them, like the Flex, do not count stairs.
