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Badges

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  • Did over 200 floors today but did not even get the 10 floor badge 😬
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@TheFiend   What model Fitbit do you use?  I think there is an issue with floor badges and the Pixel Watch, maybe also the PW2.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Hi @TheFiend 

Charge 6 doesn't have an altimeter so won't measure floors. Additionally, the range of badges is very limited - once you have the 20k steps per day it's pretty hard to get another daily step badge. Realistically I can only work my way through the lifetime km badges which is pretty unengaging. 

The weight loss badges are not relevant to me. Other devices offer all sorts of fun badges on a more regular basis which make you smile and put a spring in your step. Why not Fitbit? 

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@TheFiend   What model Fitbit do you use?  I think there is an issue with floor badges and the Pixel Watch, maybe also the PW2.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Indeed, I have the Pixel Watch 2.

Can I send in screenshot so that the badges will get activated manually by Support?

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The app is recording all floors I walk up, so the issue isn't the watch reporting the floors. It's the app taking that data and then not attributing badges.

I should have the Lighthouse (I have 53 floors in a day) and Skydiver (1271 floors total so far) badges already but nothing. 

Pixel 6 Pro

Pixel Watch 2

App up to date

 

Pixel Watch 2 | Pixel 6 Pro
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