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Canceling Fitbit Premium trial

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Hello, I'm trying to cancel my Fitbit premium 90 day trial. I've read through the Forum and have tried what is suggested in other common threads about canceling, and none of it is working.

 

I think the reason is because my Fitbit account is tied to a different email than my Google account which is where my subscription management takes me to. I cannot access the subscription through the email account that is tied to my Fitbit account. I need help canceling it before I get charged. Thank you.

 

Katy

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Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help. If you email, please know that each subsequent email will put you at the bottom of the queue, which will cause you to wait longer.

 

USA: call (877) 623-4997 
UK: call 0800 069 8505
INDIA: call 000 800 050 1057  

IRELAND: call 01 691 7502 (country prefix: +353)
If you prefer an online chat or email, then click for contact options
https://help.fitbit.com/?cu=1

Stepping in the U.S.A. since September 2013. Android 14

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