Clarification about Premium and Coach subscription

[MelissaFire]

First can you pay monthly or is it just yearly memberships?

Second if I get Fitbit premium does that include the fitbit coach app? 

Thanks

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

@MelissaFire It's nice to see you on the Community. I'll be happy to clarify your inquiry about Premium Subscription. 

You can switch between monthly or yearly subscription, you can decide this when you're subscribing. If you buy Fitbit Coach and Fitbit Premium is available in your region, you'll have both. Currently Fitbit Premium is available in English only. 

Learn more about this by checking these articles: About Fitbit Coach, How do I purchase, manage, or cancel my Fitbit Coach Premium subscription? and What should I know about Fitbit Premium? 

I'll be around if you have any additional questions. 

[Fleurannabel]

Hi, I am wanting to do a monthly subscription but am only able to find the yearly membership. Please you tell me how I am able to take out a pay monthly subscription to premium/coach. Thanks

[SilviaFitbit]

@Fleurannabel Welcome to the Community. Sorry for the delayed reply. 

I appreciate the details mentioned. Currently Fitbit Coach only has an annual subscription, however, if you're in a country where Premium Membership is available, you could subscribe for a month. To do so, check this article: How do I purchase, manage, or cancel my Fitbit Coach Premium subscription? 

If your buy Premium, you get Coach too because it's included in the Premium subscription. 

I'll be around if you have any additional questions. 

[ziyaogutcu]

Dear Silvia, 

I have a Fitbit Coach Premium subscription in Turkey and now Fitbit Premium is available but I cannot access to the Fitbit Premium features. I have looked at the topics and it says I should have a direct access but I don't. What can I do?

Thanks, Ziya

[SilviaFitbit]

@ziyaogutcu Welcome to the Community. Thanks for the details mentioned. 

I appreciate the research done prior to posting. Fitbit Premium is available worldwide in English only. Could you confirm that your Fitbit app is in English? 

If your app is in English but your Premium features are still not showing, please attach a screenshot to your next reply. 

Keep me posted. 

[ziyaogutcu]

[SilviaFitbit]

@ziyaogutcu Thanks for getting back. I appreciate the screenshot shared. 

I would like you to confirm that you're still not seeing Premium on your Fitbit app. If you're still experiencing issues, please let me know and I'll create a case on your behalf. 

Catch you later. 

[ziyaogutcu]

@SilviaFitbit Yes, it is still the same.. No access to Fitbit Premium... Thanks...

[SilviaFitbit]

@ziyaogutcu Thanks for getting back. In this case, I've shared your post with our Support team and they will continue assisting you through email. 

I'll be around if you have any additional questions.