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Detailed sleep graph disappears after upgrading to Pro

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After upgrading to Fitbit Pro membership, I can no longer find my detailed sleep graph. That was my favorite part!

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@tangleweeds Welcome to the Community. Sorry for the delayed reply. 

 

I appreciate the details mentioned. Weekly sleep average is still available to everyone. To view it, tap the sleep tile in the app, swipe left on the graphs at the top until you see “Hours in Sleep Stages,” then tap the graph to see your weekly averages.

 

All Fitbit users will continue to have access to their time asleep, sleep schedule, sleep quality details, as well as weekly hours slept compared to their sleep schedule. Additionally, all Fitbit users with a device capable of heart-rate tracking will also see their sleep stages and sleep score.

 

Premium members will see all of the above, and also receive a deeper analysis of how their sleep score is calculated. This deeper analysis includes visibility into sub-scores for time asleep, deep and REM sleep stages, and restoration details, which provides analysis of your sleeping heart rate and time spent tossing and turning. 

 

If you're still not seeing the detailed sleep graph, please provide me with a screenshot of what you're getting. 

 

I'll be around if you have any additional questions. 

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I have the same problem. It is annoying. It is not clear how to post screenshots here.

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Were you able to resolve the issue? I am having the same problem.

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