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Email support to Premium subsciptions

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‎03-28-2021 21:15 - last edited on ‎03-29-2021 13:24 by

‎03-28-2021 21:15 - last edited on ‎03-29-2021 13:24 by

how is this ok? fitbit are getting our money yet providing less support

I wish i had of come here before paying for the subscription with seeing just how many issues others are having

 

 

Moderator edit: subject for clarity 

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‎03-29-2021 13:23 - last edited on ‎09-15-2024 07:35 by Fitbit Moderator

‎03-29-2021 13:23 - last edited on ‎09-15-2024 07:35 by Fitbit Moderator

It’s good to see you in the community, @SportySpice868.

I appreciate your participation in the Forums and sharing your feedback. I understand how you are feeling, our team is always working on improving our devices and user experiences, and your comments are always welcome. While you can check our Support contact options here, you can click on Fitbit Premium box and you should see the option to send an email.  

I was able to see that you have already contacted our Support team, please continue working with them. I know they will be glad to help you out and provide you a solution.

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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