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Feedback about Sleep Score

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Who thought this was necessary? Why in the world would grading people ON THEIR SLEEP ever be considered a good idea? At this point it can be assumed that most users who have a Fitbit are using it for their sleep data. We are all completely capable of understanding that 4 hours is bad, 5 hours still bad, 6 hours not great but better, 7 hours much better, 8+ hours is really good, etc, etc. Under no circumstances is it necessary to GRADE us on our in/ability to SLEEP!!!! It's completely juvenile.

At a bare minimum you need to make this feature able to be turned off. It's absurd that that isn't a default, to be able to turn off certain aspects of the app. Please change this and make it so we can turn off this assumptive, judgmental, and useless feature.

 

Moderator edit: Updated subject for clarity 

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As someone with a sleep disorder, I can appreciate the value of a sleep score to help me quickly gauge the quality of my sleep regardless of the length (6 hrs but a higher percentage of deep sleep would be better than 9 hrs with negligible deep sleep for instance). However, the sleep score is completely meaningless since, despite the articles from Fitbit with the claim of how its calculated, I will get scores near or above 80 when I spend more time awake than in REM or deep sleep, don't meet my overall sleep goal and don't meet either goal re time to bed or time to wake up. If I've meet none of my sleep goals and I'm awake more than I'm getting restorative sleep, how is that considered a good night's sleep by Fitbit?! And the score from night to the next does not seem to change by any discernible pattern with respect to the other variables that are important to restorative sleep.

 

As a physician, we actually are allowed to and do pay some attention to values from trackers. However, without understanding how the sleep scores are calculated and seeing a real discernible pattern or relationship between it and the other important data points, it is useless. Sleep stage data, steps, active minutes, HR data, etc is of some value to those of us in the medical community.

 

Fitbit, please provide more information on the sleep score algorithm! And please provide some information on the benchmarks for what qualifies as good, fair, etc. Finally, please do not make us pay for what was previously free and / or force us to use the dashboard instead of the app (honestly, why does the dashboard even exist?).

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Recovery Runner
I appreciate your assessment of Sleep Score and also deplore companies who get you hooked on free stuff then try to exploit it by starting to charge for it. What’s next, a step score to measure the quality of each step we take, rather than the number of steps.
SteveS

From M’ipad
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I dislike the sleep score very much. I find it irritating and disturbing, I slept for almost 11 hours and I got a score of 74 Fair! This feature annoys me to no end, I left grade school decades ago! Get real Fitbit and get rid of this useless scoring system!

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I usually get scores in the 70s. I've had a few in the 80s. So last night I only got 4.5 hours of sleep and 12 minutes deep. Somehow I get a score of 80. How in the world can this be scientific or correct. It makes fitbit seem like a joke. 

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Similar results. My fitbit was so confused that it has stopped working altogether. Looking at other options with sleep apps that make sense..

From M’ipad
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