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Feedback about the 90-day free trial

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‎09-06-2020 12:04 - last edited on ‎09-08-2020 11:00 by Fitbit Moderator

‎09-06-2020 12:04 - last edited on ‎09-08-2020 11:00 by Fitbit Moderator

Not so generous of FitBit to offer 90 days free only to automatically charge my account with no recourse. Disappointed in the premier app and really disappointed now to have been charged for it. 

 

Moderator Edit: Clarified subject

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‎09-08-2020 11:53 - last edited on ‎10-17-2024 06:22 by Fitbit Moderator

‎09-08-2020 11:53 - last edited on ‎10-17-2024 06:22 by Fitbit Moderator

@SteppingThrough A warm welcome to the Community. Thanks for getting in touch about this. 

Anyone new to Fitbit Premium can get a 90-day free trial of this paid subscription. If you have activated a trial before, this could be the reason why you were charged. Your understanding is appreciated, find more information in this article. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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