Through the Fitbit app I just subscribed to Premium. I selected “Best Value” of $6.67 per month billed yearly at $79.99, with a Free Trial of 3 months. I selected “Start My Free Trial” and there was an error stating, “Please check your Payment details in your iTunes account and try again. Error code: 1000”. When I select “Retry”, I am given the notification: “You’re currently subscribed to this”. When I go into my settings to check my subscriptions, the fitbit Premium is listed as a subscription I currently have, to be billed August 15, 2021. The card on file is correct. I am unable to use any of the Premium features despite the app and my phone settings stating that I now have a Premium subscription. I am unable to do anything. I just subscribed for the free trial and now I can’t even use it and can’t get anything to work. I need this fixed please.
