Fitbit Premium not available in Netherlands

[SunsetRunner]

Last week the moderator LizzyFitbit said that Fitbit premium is available in The Netherlands (link: https://community.fitbit.com/t5/Feature-Suggestions/Fitbit-Premium-Netherlands/idc-p/4121546#M236785 ). But I can't buy it, or select it in the app (Android 3.16)

So again, please make premium available in The Netherlands.

Moderator edit: updated subject for clarity

[SilviaFitbit]

@Alana11 Hi there! Thank you for sharing your experience with Fitbit Premium, I'm happy to hear that you're enjoying it. 😀

Feel free to post back if you have any additional questions or would like to participate in our Discussions board where you could post and get tips about Get Moving, Healthy Eating and others. 

[Alana11]

Thank you @SilviaFitbit , for pointing out the other Discussion boards! Never looked at them and I see that there are some very interesting discussions there. Going to spend some time in that part of this forum 🙏😁.

[Sidharthjain]

Hi, I bought fitbit sense with free 6 months premium subscription which I am not able to use it as it is asking on google pay which looks like not enabled in Netherlands. please check and let me know how to proceed

[SilviaFitbit]

@Sidharthjain A warm welcome to the Fitbit Community. Thank you for getting in touch about this. 

It's great to hear that you bought a Fitbit Sense. As you mentioned with the purchase of Fitbit Sense, you'll receive a 6-month free trial which is activated as soon as your watch is paired to your account. 

Keep in mind that Fitbit Premium is available worldwide in English only, please confirm that your Fitbit app is set to English and that your watch has been set up. 

Looking forward to hearing back from you. 

[Alana11]

@SilviaFitbit , and again, my premium subscibtion is gone again ☹️
I renewed my Coach Premium yesterday, expecting to keep my new Premium with all the benefits.

But unfortunately, I woke up and saw that my Premium is gone again...

I will contact support again to see if they can fix it. Again.

[Alana11]

And support already fixed it for me!! I have my premium back again 🤗

Very good support. Thanks, Fitbit support!!

[SilviaFitbit]

@Alana11 Thank you for letting me know that our our Support team restored your subscription! 

Have a great week! Enjoy the holidays.