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Fitbit Premium stopped working after migrating to Google

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‎06-17-2023 18:29 - last edited on ‎08-02-2023 04:02 by Fitbit Moderator

‎06-17-2023 18:29 - last edited on ‎08-02-2023 04:02 by Fitbit Moderator

Yesterday, I linked the Fitbit account to Google. But I got up this morning and found that the app told me that my premium function was unavailable. I confirmed that I am still a member and can still use the Premium function before this.

Moderator Edit: Clarified subject

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‎06-20-2023 14:43

‎06-20-2023 14:43

Hi @NutcrackerJ, and welcome to the Fitbit Community Forums. 

Thanks for letting us know what issue you have been facing these past couple of days. In order to continue assisting you and better understand the situation. It would be really appreciated if you could tell me what the "premium function" is, the one that you are missing. 

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1 REPLY 1

‎06-20-2023 14:43

‎06-20-2023 14:43

Hi @NutcrackerJ, and welcome to the Fitbit Community Forums. 

Thanks for letting us know what issue you have been facing these past couple of days. In order to continue assisting you and better understand the situation. It would be really appreciated if you could tell me what the "premium function" is, the one that you are missing. 

Best Answer