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Fitbit Premium subscription isn't working

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‎01-30-2023 06:49 - last edited on ‎02-15-2023 11:03 by Fitbit Moderator

‎01-30-2023 06:49 - last edited on ‎02-15-2023 11:03 by Fitbit Moderator

I automatically renewed by premium account but until a week now, my app is still telling me to subscribe to it. How can I get my premium to work?

 

 

Moderator Edit: Clarified subject

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‎01-31-2023 03:57

‎01-31-2023 03:57

@TinaMNL Did you see a charge from Premium to your bank? Double check your subscription settings in your phone. It should tell your when you signed up and when it renews. 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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