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Getting error 1000 when activating the Free Trial

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‎04-16-2021 23:38 - last edited on ‎04-20-2021 17:13 by Fitbit Moderator

‎04-16-2021 23:38 - last edited on ‎04-20-2021 17:13 by Fitbit Moderator

Fit bit free trial shows error 1000 even that all payment methods in Apple are set perfectly.

 

Moderator Edit: Clarified subject

 

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‎04-20-2021 17:16

‎04-20-2021 17:16

@thomasmoeg Welcome to the Fitbit Community. Thanks for checking your Apple store prior to posting. 

 

Since you have checked that your app store account details are correct, try force quitting the app and try again. If you're still unable to subscribe through Apple, try the Fitbit.com website. 

 

Hope this helps. 

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