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Getting "Google play store is not available"

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‎09-01-2021 03:31 - last edited on ‎09-02-2021 10:51 by Fitbit Moderator

‎09-01-2021 03:31 - last edited on ‎09-02-2021 10:51 by Fitbit Moderator

When I click on the option to try Fitbit Premium I get the message that 'Google play store is not available". I have checked and I am able to access the Google Play store from my phone and logged in.

Why am I getting this message?

 

Moderator Edit: Clarified subject

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‎09-02-2021 10:51

‎09-02-2021 10:51

@Shalan Welcome to the Fitbit Community. Thanks for the details mentioned. 

 

I'd like you to double check your payment information on Google Play store. Then try subscribing again. As a workaround, you could try subscribing to Premium from the Fitbit Store. 

 

Hope this helps. Have a nice day. 

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