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How to cancel my Fitbit Premium subscription?

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‎09-16-2021 11:57 - last edited on ‎09-17-2021 14:37 by Fitbit Moderator

‎09-16-2021 11:57 - last edited on ‎09-17-2021 14:37 by Fitbit Moderator

For some reason I am now a Fitbit Premium member without my knowledge. When I follow the instructions there are subscription listed in my account. Any idea how the upgrade occurred?

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎09-16-2021 23:46

‎09-16-2021 23:46

Hi @GMJL did your tracker come with a 6 month premium trial? 

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‎09-17-2021 10:43

In response to Rich_Laue

‎09-17-2021 10:43

Not that I'm aware of...I did contact customer service and they are doing their research.

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