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How to renew subscription?

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‎06-01-2023 13:16 - last edited on ‎06-15-2023 09:55 by Fitbit Moderator

‎06-01-2023 13:16 - last edited on ‎06-15-2023 09:55 by Fitbit Moderator

i have a blaze tracker which still works fine and only uses a little of the battery each day but apparently my subscription to the network has expired.   Is it possible to pay to renew network services without buying a new tracker.

 

Moderator Edit: Clarified Subject and label 

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‎06-15-2023 10:05

‎06-15-2023 10:05

Hi @hrabanmaur, a warm welcome to the community. 

Thanks for sharing your inquiries about your Fitbit Premium Subscription. It's not really clear what you are referring to when you said the "networked has expired". I can only guess that you mean the Premium Subscription. Based on that information I would like to mention that our pay Premium Subscription is auto renewed, so you should be automatically charged at the end of your current subscription. 

That means that it is not necessary for you to buy a new device to get Premium. 

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