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Luxe not displaying Sleep Data

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‎08-17-2023 07:38

‎08-17-2023 07:38

Luxe stopped displaying Sleep Data 4 days ago. Premium membership is current. Customer service rep was NO help. Luxe has been restarted. This did not fix the problem.

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‎08-29-2023 08:41

‎08-29-2023 08:41

HI there @MinatarePam. Welcome to the Fitbit Community. 

Thanks for sharing your inquiries with us about your sleep measurement. 

Let me tell you that there are actually several factors that could affect the way that your Fitbit device tracks your sleep.  I suggest to take a look at these articles to better understand what you can do to improve your stats: How do I track my sleep with my Fitbit device? What should I know about Fitbit sleep stages?

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