Premium Wellness Report

[StefanieFitbit]

Dear Fitbit Community, 

In our continued goal to bring you the best possible experiences, we're making some adjustments to Fitbit Premium. Starting today the Wellness Report feature will no longer be available via the web. You still have access to all the health data previously displayed in the Wellness Report within the Fitbit app.

If you have any questions or require assistance, please visit our support page at support.google.com/fitbit/gethelp.

Thank you for understanding. 

Your Fitbit team 

[DannoMc]

I am a little confused by this answer.  Is it still possible to generate a Wellness Report from the mobile app but not the web?  Or is the Wellness report completely gone (I cannot find it anywhere on my android app)?  I understand that the data may still be viewable from within the mobile app but the Wellness Report was VERY helpful.  Please advise.

[Stef1987]

The wellness report is no longer available on the app either?

[PokerEd]

If you take the wellness report away, there is no reason to have a premium Fitbit. What am I paying for you guys? Keep messing it up. I am extremely dissatisfied with his service

[SunsetRunner]

This week I can’t run a wellness report in my Fitbit app. Have tried all the suggested fixes i.e. insured most updated Fitbit app, restarted, phone, restarted Fitbit versa 3… And can confirm everything is sincing. 

Help any suggestions?

[gdio53]

@SunsetRunner 

Please see this announcement. 

[Segovesus]

It seems that they canceled report: 

https://community.fitbit.com/t5/Fitbit-Premium/Premium-Wellness-Report/m-p/5754639#M22050

[SunsetRunner]

That notice reference getting wellness report on the web- i am using the app.

[SunsetRunner]

That is referring to web report- i am using the app. 

[gdio53]

@SunsetRunner 

Also unavailable using the app.  The report is no longer accessible.

[JessieXL]

I’ve just tried to download my Fitbit Wellness Report for May on the app and it’s not available as an option. It’s one of the main reasons I pay for Premium. Where has it gone and how do I access it?

[ambfit]

Your post says the Wellness Report is no longer available "via the web". 

Can we still generate the Wellness Report via the App?  Or are you saying that this feature is no longer available at all?  

[SunsetRunner]

I too am missing the FitBit wellness report option. This is the 2nd time in a year you've removed it. Please add it back. This is also the only reason that I pay for Premium. Please fix this or I too will be cancelling my premium membership. 

[gdio53]

@ambfit 

The report is no longer available at all.

[SunsetRunner]

Lame! Thanks for the heads-up.

[nesstul]

how do we get all of the health data previously displayed in the wellness report in one report from the app now? it's not feasible to sit and have your provider go through all your app data if you're trying to provide info to someone else. Premium is becoming really useless. 

[Stef1987]

If someone paid for premium on an annual subscription and this feature has been removed, how would that someone get a full refund as the service they paid for has now been removed?

[RoseRobinLamb]

This monthly report is literally the only reason I have kept a premium subscription. I rely on these monthly reports to bring to my doctor.

I’ve been a faithful Fitbit user since 2012. I kept my premium subscription despite the unfortunate removal of the weekly competitions with friends. With this latest removal of services, I fail to see any benefit of having a paid subscription. 

Since the terms of service are different from what I agreed to when I paid for the next year, I would like to know how to go about receiving a prorated refund.

[NewbieNov22]

So one of the benefits of paying for Fitbit Premium used to be that you could download a Wellness Report which had tracked details of all your data over the last year in an easy to read graphical format with monthly data points for all data categories. That’s disappeared now, or so it seems as I can’t find any reference to it any more. Has anyone else noticed this, or has the feature moved to somewhere else that I’ve failed to find?Yet another benefit ditched by Google. It seems that we pay for less and less as time goes on 🙁

Moderator edit - updated subject for clarity

[SanJB]

I do not understand, the app is very difficult to use and the report was easy to download and show to my GP. 

I don't know where you are taking Premium, but it is not in the direction I like. 

I would have thought the Fitbit devloper would have realised that the Wellness Report is a valuable tool for many people, especially those who wish to age well.  We do not have to be gym junkies to wnt to be the best versions of ourselves that we can be. Monthly reports help us to see small changes.

Please, BRING IT BACK!