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Premium button disappeared on iPhone

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‎03-15-2021 06:33 - last edited on ‎03-17-2021 15:40 by Fitbit Moderator

‎03-15-2021 06:33 - last edited on ‎03-17-2021 15:40 by Fitbit Moderator

When I opened up the app on my iPhone, the usual button to access premium was gone. My premium account is good through Oct of this year. What's up? My user name is jayzenner.

 

Moderator Edit: Clarified subject

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‎03-17-2021 15:40

‎03-17-2021 15:40

@jayzenner Welcome to the Community. Thanks for the details mentioned. 

 

I'd like you to confirm that you've installed the latest Fitbit app version on your iPhone. Then log out from the app, force quit it and log back in. 

 

Hope this helps. 

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