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Premium free trial

‎05-10-2025 10:48

‎05-10-2025 10:48

I just bought FitBit Charge 6 from Amazon.  The description lists 6 month free premium trial. When setting up tracker, it shows 3 month free trial, as does the app receipt.  Then, the welcome email says 6 month free trial.  Which is it, 3 or 6?

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‎05-21-2025 19:18

‎05-21-2025 19:18

Hello there @Jonibev, welcome to the Fitbit Community!

Thanks a lot for taking the next step and sharing this situation with us.

Please note that for users who are new with us, we offer a 90-day free Premium trial. You can get this free trial first and then get the 6-month trial that comes with your Charge 6. Just as a side note, some stores can sometimes sell refurbished devices. Since you bought it from Amazon, I'd recommend double-checking with the store just to make sure that's not the case!

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