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Premium trial error

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‎10-13-2023 07:22

‎10-13-2023 07:22

I received my pixel watch 2 yesterday along with my pixel 8 pro. When trying to sign up for the 6 month premium trial I am given an error and payment failed message. I've force closed and deleted cache and still same error with multiple cards. 

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‎10-16-2023 08:56

‎10-16-2023 08:56

Hi there @jmoonpixel, welcome to the Fitbit Community. 

Given what you've said, I'm inclined to believe this is a one-time occurrence that isn't particularly regular. What I recommend is that you go to the following link and try to receive the free trial there.

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