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Premium

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‎11-19-2019 08:36 - last edited on ‎01-30-2020 10:19 by Fitbit Moderator

‎11-19-2019 08:36 - last edited on ‎01-30-2020 10:19 by Fitbit Moderator

Bought Fitbit premium but still don’t have access to any premium content

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3 REPLIES 3

‎11-20-2019 17:19

‎11-20-2019 17:19

Hallo @Eric_11 , a warm welcome to the Community! Thank you for your post. 

 

 

It might take a while until you get access to Fitbit Premium after purchase. 

Please check that you’re logged into the same account you used to purchase your subscription. To prevent being charged twice, don't repurchase your Premium subscription.

If 8 hours passed since you purchased a subscription, please let me know to provide you with further support!

 

Let me know how it goes. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎11-20-2019 17:21

In response to JuanFitbit

‎11-20-2019 17:21

It just took awhile to come thru , got it now thank you

Get Outlook for iOS
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‎11-20-2019 17:41

In response to Eric_11

‎11-20-2019 17:41

Hi @Eric_11 , thank you for your reply! I'm glad to hear that you can access your Premium account now! 

Enjoy it, and keep stepping! 

 

Please don't hesitate to post again if you have further questions. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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