Sleep Restoration Heart Rate graph is blank on iOS

[KateFitbit]

9/7/2020 Update: This issue is resolved as of app update 3.29

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We are aware of an issue where customers will see a blank Sleep HR graph on iOS. Our team is currently working on a fix and hope to have it resolved soon. Please stay tuned to this thread for updates and please ensure you keep your iOS app up to date. 

Thanks very much for your reports and patience. 

[Tinkerbellee]

Exact same problem since just a few days ago. Inspire HR, iPhone 7s

[Tinkerbellee]

Exact same problem since just a few days ago. Inspire HR, iPhone 7s

[Boball]

Not sure whether my app updated in the night but my sleep resting heart rate graph ha reappeared 

[KateFK]

Interesting indeed. Which Fitbit update is the latest for you? So the rest of us who are struggling with no sleeping heart rate graphs can see whether we have it yet. Also, knowing your latest update & whether Android or Apple OS update number helps to narrow the issue down to certain systems.

Sent from my iPhone

[eSysman]

Having the same issue. Although I don’t recall it starting until about 5 days ago looking back it shows I first had this issue on 17/07. 
tried what was suggested in this thread, logging out and back in with no success. 

[KateFK]

Most of the respondents seem to have had it in the last 7 days or so. What’s the latest Fitbit update you have?

Sent from my iPhone

[TR20]

Did all the same what JAWard and no help.

I have:

IPhone 11 iOS 13.6

Fitbit app version 3.27 (984)

Ionic 70.8.0

[eSysman]

iPhone 11 Pro iOS 13.6

Fitbit Charge 4 V 20001.96.29

[KateFK]

Yes, same as the rest of us.
We do not have the daily sleep report graph.

Sent from my iPhone

[alderran]

Charge 4 on iOS same issue here

[Boball]

3.27 (984)

Regards, 

Moderator edit: personal info removed

[MartaWW]

Me too. Started a few days ago.

[Browndogmom]

Restoration graph showing sleeping heart rate is available this morning, but only for last night. None of the the previous night’s information has been restored. 

[Larison]

Same problem.

When will a fix be available?

IPhone 6S 13.6

Fitbit 3.27 (984)

[Mkhov]

Same problem here

iphone Xs

13.5.1

Charge 3

[Boball]

Mine nether

Regards, 

Moderator edit: personal info removed

[Aciremaqc]

Experiencing the same issue.  iPhone 7 OS 13.7. Using a Versa2  70.8.0

Moderator edit: format

[Larubyq]

This was extremely unhelpful. Is there any news on an update considering this a paid feature?

[caglenna]

Having the same problem for the last week.  Anyone find a solution?

[ErnieBeffel]

No photos icon on my text editor toolbar. My FitBit with this problem is a Charge 3 version 20001.63.5. You can find my screenshot in the support@fitbit inbox about 5 minutes ago, from ebeffel@me.com.