Sleep restoration graph is blank

[DebPage]

 

I can see from previous posts this was an issue last August - says “resolved” but not sure how?

I’ve been getting a sleep score but no actual graph for the last few days. Previous graphs have also disappeared. 

[DebPage]

IOS 3.40.1 updated 5th April 

[NatalieKay]

This is also effecting me too, is there any information from Fitbit???

[Adelejoh77]

And me , done various reset , turned on off, deleted/reinstaled app, no further updates available and  still blank graph, same as last year ? 

[RHojby]

I did the same and there is still nothing.

[atkalac]

Any news on this?

[Adelejoh77]

Still nothing

Sent from my iPhone

[DebPage]

Checked mine and still not working ☹️

[Adelejoh77]

Another night, still nothing 😴

Sent from my iPhone

[JulieInBPC_NYC]

I noticed that this was an issue back in 8/2020 but I am experiencing it for the first time in April 2021.  Is there an easy fix for this.  I have a Charge 3, a Premium subscription, and the other graphs are all working.  Thanks in advance for your help.

[shatterly]

I have a new Inspire 2 and the Premium subscription that came with it. The same thing stopped working for me a week or so ago, and now even if I go back to nights it had worked, that graph is blank.

[DebPage]

Moderator has commented on another post over on the Inspire2 board that there is a bug on the latest update and Fitbit are aware of it. No ETA on resolution though. 

[Ajax81]

I’m having the same problem with my inspire 2. Could it be a IOS update?

[ThunderSnow1]

Same problem for my Versa 2 starting Monday of this week. I had the same problem last year and had to wait for a Fitbit update that fixed it. Nothing appeared to get done until numerous people reported it. 

[Pilot76]

My wife and I are having the same issue.

It started about 4 weeks ago with an iOS update.

[djmir]

I found what worked is that there is a new Fitbit update in the App store and it didn't automatically update.

[Pilot76]

The FitBit App update resolved the issue.
Thanks.

[mars909]

Same problem here.

[KateFitbit · Accepted solution]

Hi everyone, I've merged some threads together. This should be resolved in iOS app update 3.41, please keep an eye out for that, it's currently rolling out. 

[DebPage]

Thankyou Kate. My app has actually not updated since 5th April (and that’s when the issue started) and I can see that one is pending now however bizarrely a graph was created for last night. Previous graphs not available but as long as there are no issues going forward I don’t mind!