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Unable to cancel Premium trial

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‎06-23-2020 02:43 - last edited on ‎06-25-2020 13:34 by Fitbit Moderator

‎06-23-2020 02:43 - last edited on ‎06-25-2020 13:34 by Fitbit Moderator

Cant find manage your subscription, dont want free Premium trial any more. My partner opted out and I prefer her notifications.

Do not charge that card or I will cancel alltogethor

 

Moderator Edit: Clarified subject

 

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2 REPLIES 2

‎06-25-2020 13:47

‎06-25-2020 13:47

@apatgee A warm welcome to the Community. Thanks for the details mentioned. 

 

I'd recommend to visit the store where you initially subscribed to Premium. e.g. If you purchased it from Google, please go to your Google subscriptions, you'll find Fitbit and cancel it from there. 

 

Full instructions on how to cancel your subscription can be found here.

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎06-26-2020 04:11

In response to SilviaFitbit

‎06-26-2020 04:11

Thanks Sylvia

Kind Regards
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