Understanding Health Metrics

[December1]

Hi! So, after 3 years with Fitbit, I finally succumbed to trying out Fitbit Premium and I'm really disappointed. The biggest thing I was hoping for was more information about my tracking information. When I click on "Health Metrics", it doesn't really have good information on what those health metrics mean. I may be over simplistic, but to me, if I'm paying for a "Premium edition" of $10/month (which I won't unless I cancel), there should be better & easier explanations of how to read my results. Specifically, I'd like it to say "this range is normal", "this is what your numbers indicate". For $10 a month, I don't think you get a lot. I can easily google YouTube for exercise videos.

[AmebaFit]

I agree with you that the premium features are not worth the cost. It just reveals how poorly fitbit analyses our data. I am very dissappointed too because I think the devices are good but if the software doesn't take advantage of them, it's all for nothing.

[SilviaFitbit]

@December1 @AmebaFit Hi there.

Thank you for taking the time to share your feedback and comments, this is really appreciated, we're always striving to improve our services offered.

Take into consideration that with the Premium membership, you'll receive Guided Programs, personalized insights, Challenges and Adventures, hundreds of workouts, Mindfulness sessions and a breakdown on how your body handles stress if you have a Fitbit Sense. 

The Health Metrics feature in the app is not intended to diagnose or treat any medical condition and shouldn't be relied on for any medical purposes. It is intended to provide information that can help you manage your well-being, learn more about it by checking this article What should I know about health metrics in the Fitbit app? 

See you around. 

[December1]

Thank you, Sylvia. I know all of this already. It just reaffirms that the Premium Plan is not worth it. 

[SilviaFitbit]

@December1 Thank you for getting back. 

We're always open for user's feedback, this is why we have our Feature Suggestion board, those are reviewed by our team and the status will change depending on Fitbit plans. If you'd like to share an idea on what could be improved, post your idea on the board. 

See you around.