04-24-2021
06:56
- last edited on
04-24-2021
14:15
by
SilviaFitbit
04-24-2021
06:56
- last edited on
04-24-2021
14:15
by
SilviaFitbit
Hello,
I have a FitBit Inspire 2, I just bought it last week. I signed up for the 1-year free trial of Premium, billed through Apple Subscriptions on my iPhone, renews on 4/20/2022 at which point I will be billed.
The Inspire 2 is too small for my old eyes to see, especially when outdoors, so I'm going to order a Charge 4 and probably return the Inspire 2. All of these purchases / returns are through Amazon, if that makes a difference.
So, 2 questions:
1) When the Charge 4 arrives and I set it up with the FitBit app on my iPhone, and I remove the Inspire 2, will I still have access to the remainder of my 1-year free trial of Premium? Or is it tied to the specific device that I used when I set it up?
2) If I keep the Inspire 2, can I have both devices accessing the Premium free trial? It looks to me like Premium is billed on a per-user basis, not a per-device basis, but I want to be sure about that.
Thanks,
Daniel
Moderator Edit: Clarified subject
04-24-2021 14:19
04-24-2021 14:19
@ncdaniel Welcome to the Fitbit Community. Thanks for the detailed information shared.
The Premium trial will still show in your Fitbit app, when your Charge 4 is paired, this is because this was activated directly in your Fitbit account.
In regards to your question about having Inspire 2 and Charge 4 connected to the same account, note that you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Ionic, Fitbit Inspire series, Fitbit Sense, and Fitbit Versa series, only connect one of these devices to your account at a time. Learn more about it in this article.
Have a nice day.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.