09-13-2017 12:12 - last edited on 09-17-2017 09:28 by LanuzaFitbit
09-13-2017 12:12 - last edited on 09-17-2017 09:28 by LanuzaFitbit
From one day to another some tiles (such as the steps/calories/distance and the weekly activity ones) disappeared from my dashboard, any clue why and how could I get them back?
Moderator edit: updated subject for clarity
09-16-2017 10:18
09-16-2017 10:18
Computer: Click on this on the dashboard and add what you want
Phone Scroll down on the screen until you see edit. Then tap on the ones you want to add back in. Tap done when you are
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
09-17-2017 10:00
09-17-2017 10:00
Thanks for stepping into the Forums @marcusfalco! Thanks for coming in to help @WendyB.
@marcusfalco In case what @WendyB mentioned doesn't work, I'd recommend that you try to setup your Ftibit once again. You ca do so by following these steps:
If you have any further questions, please let me know.
09-17-2017 15:37
09-17-2017 15:37
Thank you very much for your help! Can I do this even if I only have my phone as my primary device?
09-18-2017 09:15
09-18-2017 09:15
Hello @marcusfalco.
You can absolutely do. Whenever the tracker is setup again, the tiles will be restarted.
If you have the time, perhaps you could visit our Discussion boards. A lot of different topics to talk about with other Community members.
Hope to see you around!
09-18-2017 12:06
09-18-2017 12:06
I'm very sorry for contacting you again, maybe I didn't explain myself clearly, I don't have a tracker yet but even without it I was able to see the tiles in the Dashboard, that's what I meant by saying that my phone is my primary device. How can I get them back in the meantime?
09-19-2017 09:02
09-19-2017 09:02
Hey @marcusfalco.
Sorry, I misunderstood what you meant. If you do not have a tracker, the only way to go about it is to follow the process mentioned by @WendyB. That would be the way to get the tiles back.
I hope this clarifies the situation. Let me know if there is anything else that you need.
09-19-2017 10:16
09-19-2017 10:16
Still doesn't work, I'll wait until I get my tracker and then I will check again.
Thanks you very much for your help anyway!
09-21-2017 07:45
09-21-2017 07:45
Hello @marcusfalco.
Thanks for letting us know. When you do get your tracker, please let us know how it goes. I'll be sure to check and help you if you need assistance.
If you have the time, you should visit one of our Discussion boards. Lots of different topics to talk about with other Community members.
Hope to see you around!
09-21-2017 15:58
09-21-2017 15:58
Well thank you for asking that question. Notice that the dashboard had a similar option just like the phone when deleting apps. Is there a list where dashboard tiles are listed? Believe I deleted one by mistake.
09-22-2017 06:00
09-22-2017 06:00
09-24-2017 15:11
09-24-2017 15:11
I don't know how it happened but I just found my tiles back without even having to set up a tracker, this is weird but amazing, just wanted to inform you!
09-24-2017 15:59
09-24-2017 15:59
If I have to log in again I always have to redo the tiles.
But I'm glad your are back! Great news!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
09-25-2017 10:30
09-25-2017 10:30
Hello @WendyB and @marcusfalco.
@marcusfalco great news! Glad to read that, even if it is a tad strange.
Perhaps you could look into our Discussion boards, if you have the time. There are some great topics you can participate in.
Hope to see you around.
12-28-2018 07:56
12-28-2018 07:56
Don't have that icon on my dashboard, Charge 3, on Windows 10 computer
01-04-2019 10:01
01-04-2019 10:01
Welcome to the Forums @kdcutler.
I apologize for the delay in my reply. Thanks for bringing this details.
Are you using the Windows 10 Fitbit app or accessing the details through a web Dashboard? If through the app you can follow the steps listed in this help article to edit the tiles that show up.
Let me know if you have any further questions.