01-02-2018
11:48
- last edited on
06-30-2021
20:26
by
LizzyFitbit
01-02-2018
11:48
- last edited on
06-30-2021
20:26
by
LizzyFitbit
Hi can someone help me please. I have received a Fitbit flex 2 as a replacement for my older version and cannot find out how to add the new fitbit to my existing account. The set up guide says I need to look for the ‘account’ icon on my dashboard but I can’t see that anywhere-the help community state that this ‘account’ icon may be invisible and to click above the share icon at the top right hand side of the dashboard but I can’t find that either - any help would be greatly appreciated
Moderator Edit: Clarified subject and updated label
Answered! Go to the Best Answer.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Welcome to the community!
The account icon is the one that looks like a card on a Rolodex, basically here:
I hope this helps.
Frank | Washington, USA
Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone
Take a look at the Fitbit help site for further assistance and information.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Welcome to the community!
The account icon is the one that looks like a card on a Rolodex, basically here:
I hope this helps.
Frank | Washington, USA
Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone
Take a look at the Fitbit help site for further assistance and information.
Is it still possible to set up a new flex 2 on the app? I know it's no longer supported by fitbit.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Fitbit no longer sells it, but it is still supported by the Fitbit App.
I hope this helps.
Frank | Washington, USA
Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone
Take a look at the Fitbit help site for further assistance and information.
Best Answer