01-02-2018
11:48
- last edited on
06-30-2021
20:26
by
LizzyFitbit
01-02-2018
11:48
- last edited on
06-30-2021
20:26
by
LizzyFitbit
Hi can someone help me please. I have received a Fitbit flex 2 as a replacement for my older version and cannot find out how to add the new fitbit to my existing account. The set up guide says I need to look for the ‘account’ icon on my dashboard but I can’t see that anywhere-the help community state that this ‘account’ icon may be invisible and to click above the share icon at the top right hand side of the dashboard but I can’t find that either - any help would be greatly appreciated
Moderator Edit: Clarified subject and updated label
Answered! Go to the Best Answer.
01-02-2018 11:58
01-02-2018 11:58
Welcome to the community!
The account icon is the one that looks like a card on a Rolodex, basically here:
I hope this helps.
Frank | Washington, USA
Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone
Take a look at the Fitbit help site for further assistance and information.
01-02-2018 11:58
01-02-2018 11:58
Welcome to the community!
The account icon is the one that looks like a card on a Rolodex, basically here:
I hope this helps.
Frank | Washington, USA
Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone
Take a look at the Fitbit help site for further assistance and information.
01-02-2018 13:13
01-02-2018 13:13
Thanks Roladex I now have it sorted.
06-26-2021 13:08
06-26-2021 13:08
Is it still possible to set up a new flex 2 on the app? I know it's no longer supported by fitbit.
06-26-2021 14:09
06-26-2021 14:09
Fitbit no longer sells it, but it is still supported by the Fitbit App.
I hope this helps.
Frank | Washington, USA
Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone
Take a look at the Fitbit help site for further assistance and information.