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Counting errors

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‎03-31-2020 18:56 - last edited on ‎08-20-2020 17:08 by Fitbit Moderator

‎03-31-2020 18:56 - last edited on ‎08-20-2020 17:08 by Fitbit Moderator

My Flex 2 is increasingly inaccurate.  Twice today I walked 12 minutes.  Neither time did I get credit for being 'active', and once only about half of my steps were counted.  Yesterday it totally missed one lengthy walk and then stopped cold just short of my step goal.  This has happened with increasing frequency of late, and it becomes a real disincentive.j

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‎04-01-2020 03:32

‎04-01-2020 03:32

Hello @Spooknut are you asking about Active minutes or recorded Activity? 

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