Device not vibrating for calls or texts.

[DanaGreen]

But vibrates when I set an alarm through the Fitbit app  All notifications are turned on

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hi @DanaGreen, welcome to the Community Forums!

Thanks for bringing this to my attention and the details that were shared in your post. To better assist you with this, can you please let me know which mobile device are you using to sync your Flex 2? When was the first time you experienced this issue and how many times since then? In the meantime I receive your answers, please restart your device and let me know if you have any additional questions.

Looking forward to your reply.

[Joa_cf]

Same here. Tried all the instructions and still nothing works. Tired of waiting for a solution, if I’m not wrong, it’s been almost a year that this issue came up. Nothing helps

[amydean340]

Same.. tried livechat, no one has emailed me as promised to fix this issue