Finding my lost Flex

[Rezutko]

Hi there- I've lost my fitbit but it is still syncing to my phone. Does anyone have any tips on how to narrow down where it is? Thanks!

Moderator edit: clarified subject.

[jojaz17]

I'm thinking the battery is way low in your FB and lightblue was unable to sustain the connection? Just a guess. Hope you have success- now if only I could find my Disney Magic band the same way.....

Sent from my iPhone

[mdeuz6]

Lol!!! I did find it through another app 🙂

Sent from my iPhone

[MySunshine]

Thank you for the suggestion to download the Bluebeam app. On download I had hoped to find instructions to use it. I did not. I tried to use it. It did acknowledge my Fitbit flex, but didn't shoes any "beam" of connection. i too will have to make a decision Replace on not. Since I have started using this particular Fitbit, I have found it off my wrist 3 times. I find ithat when i wear It according to the instructions (leaving a 1-2 finger gap.) is when I lose it. When I were it tighter/closer to my wrist it does not fall off.

[lyonshare]

I lost my FitBit Flex about a month ago I had gone to the movies at the Cineplex Theatre at 10 Dundas East in Toronto and as I was on my way home realized it was no longer on my wrist. I thought it was gone forever until someone suggested I contact FitBit. I am a senior and am extremely upset at this loss. Can anything be done to get this back? I have only found the avenue to help get my Flex back. Any other suggestions???

[MySunshine]

Great solution! My bad!!! In rushing to get away for a few days, I did not take the time to do a deep search at the time. Now it is not charged. I treat my Fit Bit like gold. I'm disabled. It has been such an asset in tracking sleep patterns. I also need to keep my physical activity at a low level at least 4 days out of the week. Like most of us, we LOVE IUR FITBIT'S I have found that if I wear it as loose as advised, it comes off my wrist when I am doing house work or "digging" through a box. Does anyone else have the same experience? Thank you for your suggestion. If I ever find it, I will not let anything deter me from finding it right there and then.

[SherryT]

I've had my Flex for over a year and have never lost it, so I wouldn't say it's easy to lose.  Thought I did once, but it turned out to be left in the charger at home!

[MySunshine]

I was by no mean criticizing FitBit nor the instructions on how it should be worn. I most definitely understand the reasoning behind. It is obvious.

As I stated, It tends to fall off of my wrist when I am cleaning or "DIGGING INTO BOXES".

Sent from iPad LF

[mdeuz6]

Hi! I downloaded the Find my Fitbit app and was able to locate it 🙂

Thank you for you help!!!

Sent from my iPhone

[sarahbeanne]

This is BRILLIANT. I recently set mine down SOMEWHERE in my house & really wished for a feature to make it vibrate on command. Never thought of the alarm! This needs to be better publicized!

[MySunshine]

This should have been a "no brainer". Obviously it a was not for me! Thank you. I agree, your post NEEDS to be posted as the first line of defense!!! When(if) I find mine, I will use this this technique when needed. great. I'm new to the community, I am trying to vote for your response, butt it is not responding. All suggestions were helpfull, yours ROCKS. It's no hassel-quick.

[IndyTriathlete]

I used the light blue app and it worked!!! It fell off in a place I wouldn't have very thought to look. Much thanks for suggesting the app. I just had to be patient with the app and walk around each room slowly allowing the app to refresh and check signal strength. It led me right to it in a storage room.

[mdeuz6]

Hi! I'm so glad you found your Fitbit!! I don't know about you but all those "uncounted steps" was killing me! 🙂

Michelle

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[lyonshare]

I think this only works for models newer than the Flex! I was informed
there is no way of tracking the Flex. Correct me if I'm wrong.

[IndyTriathlete]

Mine was a Flex. It worked great.

Jeff

[sarracenia]

I'm trying your method but when I go to set the alarm I get a "spinning wheel" on the alarm set screen - is that normal? I've never used my fitbit's alarm.

[mdeuz6]

I've not had that happen.... Try turning it off, wait a little then turn it on again. Good luck!

Sent from my iPhone

[myblazer]

I also lost my fitbit flex after it fell off my wrist, don't know where.  I called customer service they offered me 25% off if I order a new one. I also think they should fix what they know is broken!  Offering a little guard for $9.00?  Maybe they should supply that with it when they sell it. they also did not let me know how I could track it with my phone, that option is now not available to me as the battery is dead on my fitbit.  Thanks, but no thanks fitbit!

[jojaz17]

I'm really sorry this happened to you. I agree that the band on the flex is really very unreliable. Those plastic slider guards, like you use to secure the tail of a watchband are really helpful. I got mine at Amazon.com but I agree, Fitbit , to solve this long standin problem,should provide one with every flex. They hardly seem expensive to include.

Sent from my iPad

[mdeuz6]

That is a great idea!! Would cost them much money at all to secure the band with an extra piece.

Sent from my iPhone

[rocky19xx]

How do you set the alarm feature?