02-21-2018
07:38
- last edited on
08-20-2020
17:15
by
MatthewFitbit
02-21-2018
07:38
- last edited on
08-20-2020
17:15
by
MatthewFitbit
My Fitbit tracked my steps last night and also tracked my sleep. I worked out for half an hour and it did not track any of it except my calories. Then after it started counting correctly again. My steps for that half an hour will not show up. I've restarted my phone, installed the new update, added my Fitbit again as a new device, turned my Bluetooth on and off and it's still not syncing correctly.
My fitbit has not logged any activity today at all i.e. zero steps,zero active minutes etc. It has been charges and it says it syncing but still nothing has been logged
Best AnswerThis is happening to me too, but a bit differently. It’ll track the exercise and log it, but the next time I open my exercise window the exercise has just disappeared. It’s been happening for the past two days and I’ve restarted and updated the iOS app. I’m puzzled.