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Fitbit v3.57.1 doesn’t recognize Bluetooth now

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‎04-19-2022 09:55 - edited ‎04-19-2022 10:05

‎04-19-2022 09:55 - edited ‎04-19-2022 10:05

43295517-A84F-4FD4-8B20-7831825A92D6.png

 

It seems that the 3.57.1 update on April 18 has caused me to get a error message which says that this device doesn’t support Bluetooth.  Has anyone else experienced that?

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‎04-27-2022 20:14

‎04-27-2022 20:14

@FinCon58   Fitbit released an update, version 3.58.  It fixed the issue.  Please download it if you don’t get automatic updates.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎04-19-2022 12:47

‎04-19-2022 12:47

Hi @FinCon58  you're not the only one. This is from a Fitbit Moderator:

"Hi, everyone, thank you for sharing all these updates and screenshots about the error message that you're receiving when you open the app. 

 

I've shared this information with the team and I just wanted to let you know that they're aware of this and will be releasing a fix with an upcoming app release. Thanks again for all your comments and feedback, they have been really helpful! "

Stepping in the U.S.A. since September 2013. Android 14

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0 Votes

‎04-27-2022 20:14

‎04-27-2022 20:14

@FinCon58   Fitbit released an update, version 3.58.  It fixed the issue.  Please download it if you don’t get automatic updates.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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