Flex 2 dead?

[Catwoman7631]

My Flex 2 is slowing dying (battery doesn’t hold a charge very long anymore) so I thought I would switch it out with a Flex 2 my husband has but doesn’t use anymore. When I put his on the charger, it has 1 blinking purple light and 4 blinking white lights. I’ve tries restarting/resetting it, but it didn’t work and it won’t charge. Does this mean his Flex 2 is officially dead?

[JohnnyRow]

From Fitbit Flex manual ,

That sounds like it is charging just like it is supposed to.  Are the blinking lights pattern what was bothering you?

[Catwoman7631]

No, definitely not charging at all. The light that is supposed to be green is purple and it flashes very fast along with 4 white lights also flashing very fast. 

[Calvinkelley9]

Can you please help me figure out how to get Spotify on my fit bit charge 4

[User420]

That sounds like you may only need to reset it...

Put it into the charger, and plug the charger into a USB, as usual. 

Then look for the little button on the back of the charger. 

Each time you push it it should vibrate; keep pushing it (not holding it) until all the lights come on at once, to reset it.

Once it's reset, leave it plugged in on the charger; pulsing white lights indicate it is charging.

When it hits full charge the green light will pulse once then all lights off.

Notes...

Purple light indicates a Bluetooth issue like it's not paired to the phone yet, so that may or may not take the place of the green light here.

FitBit's instructions say 3 times in 5 seconds, but others have suggested you may need to spam the button for up to 5-10 minutes.

[User420]

Sorry for the duplicate post, I forgot to tag @Catwoman7631 and apparently, there's no edit button here...

That sounds like you may only need to reset it...

Put it into the charger, and plug the charger into a USB, as usual. 

Then look for the little button on the back of the charger. 

Each time you push it it should vibrate; keep pushing it (not holding it) until all the lights come on at once, to reset it.

Once it's reset, leave it plugged in on the charger; pulsing white lights indicate it is charging.

When it hits full charge the green light will pulse once then all lights off.

Notes...

Purple light indicates a Bluetooth issue like it's not paired to the phone yet, so that may or may not take the place of the green light here.

FitBit's instructions say 3 times in 5 seconds, but others have suggested you may need to spam the button for up to 5-10 minutes.

[User420]

@Calvinkelley9 I hope you figured this out and found the answers you need, but this is the forum for Flex 2, not Charge 4.  You might have better luck in that forum.

[Catwoman7631]

@User420 @Thank you, but I tried resetting/restarting it several times and it would not work. It is officially dead!