Flex 2 is broken

[Hayden_O]

I got a broken flex 2. What do I do?

Moderator Edit: Clarified subject

[Odyssey13]

Hi @Hayden_O  where did you purchase the Flex 2? It was retired quite some time ago. You said it's broken. What's going on? There is no repair for these devices.

[Hayden_O]

it was almost one year ago

[Odyssey13]

Where did you buy it?

[Hayden_O]

on fitbit

[Odyssey13]

You said it's broken. What's going on? 

[Hayden_O]

it came broke

[Odyssey13]

@Hayden_O  when did you buy it? If it arrived broken, why didn't you do something then?

[Hayden_O]

I did nto know you could do anything

[Odyssey13]

@Hayden_O  sorry this happened to you. What was broken?

[Hayden_O]

It would not turn on at all even reseting it and charging it.

[Odyssey13]

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
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