08-16-2021
08:14
- last edited on
08-16-2021
14:11
by
MarreFitbit
08-16-2021
08:14
- last edited on
08-16-2021
14:11
by
MarreFitbit
I have a Flex 2. It was working fine. It now has a solid red light and blinking white. I have tried to restart (press button 3 times within 5 sec's) and it does not restart. I have tried different doggles and it still does not charge. What does a solid red light and blinking white mean when I try to restart w/ no vibrations?
Moderator Edit: Clarified subject
08-16-2021 10:22
08-16-2021 10:22
Hi @bnmfinn you can learn more about light patterns here - click to go there. The doggle - is that what you call the charging unit? Troubleshooting information for charging is here - click to read.
08-16-2021 11:00
08-16-2021 11:00
Thank you but none of the lights were the lights on my fitbit Flex 2. Now I have 4 flashing white w/ 1 solid Red. That combination is not in the codes
08-16-2021 12:35
08-16-2021 12:35
It does seem like you're having battery problems. Why not reach out to customer support to see if they have any other options for you.
https://myhelp.fitbit.com/s/support?language=en_US
02-01-2022 15:24
02-01-2022 15:24
Was this issue ever solved?
02-01-2022 19:36
02-01-2022 19:36
Hi @MizCusi sometimes we don't know if there was a solution if the original poster doesn't return to tell us or mark the thread as best answer.
02-02-2022 04:50
02-02-2022 04:50
In the case of the white & red flashing lights: multiple restarts corrected the issue for me.. Though I do believe that my battery may soon be reaching the end of it's life, as the length of the charge is diminished.