05-21-2020
03:00
- last edited on
08-20-2020
17:08
by
MatthewFitbit
05-21-2020
03:00
- last edited on
08-20-2020
17:08
by
MatthewFitbit
I just activated a Flex 2 and it does not vibrate when I receive text messages as it should. It vibrates when my phone rings, but not with incoming texts.
Anyone have any suggestions?
Thanks
05-27-2020 13:28
05-27-2020 13:28
@Chico94 Did you check the Notifications in the Fitbit app to make sure they are enabled for text messages?
Click on your profile photo > select your Flex 2 > Click on Notifications > make sure "text messages" is enabled.
05-27-2020 14:31
05-27-2020 14:31
@Heather-S @Yes, I did check that notifications were turned on. I ended having to reload the app and am now getting the notifications with both calls and texts.
thanks for your reach out