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Flex no connection with Bluetooth

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‎04-12-2023 20:42

‎04-12-2023 20:42

Hello!

i can't connect flex smartwatch with bluetooth.

indicates that the watch exists but is not compatible.

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‎04-12-2023 20:43

‎04-12-2023 20:43

I have Xiaomi Redmi 9C phone 

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‎04-13-2023 10:36

In response to Japheth

‎04-13-2023 10:36

Hello @Japheth and welcome to the Community.  You wrote Flex smartwatch, but the Flex is a older model tracker on Fitbit's Legacy Device List.  Can you please verify which model Fitbit you have?  Your post can get moved to a better fit forum for your issue.  Your phone looks like it meets the minimum requirements and isn't on the list of specific phones with problems.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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