Flex not syncing

[CatMoore]

My fitbit flex will not sync Last sync was Dec 3rd Tried everything  An I the only one STILL having this problem?

[OrlandoT]

Checked my flex this morning and shows last sync was Dec 3rd. Trying everything now to figure out what's wrong. 

[OrlandoT]

*Update* Chatted with support and solved my sync issue. It seems a restart of the Flex via the pin hole solved my issue also force stopping the app and uninstalling and re-install it as well. No data was lost and it now shows sync from the days missed from the 3rd through December 8th. Luckily I still had my original charger with the pin hole which isn't present on the after market charger received with replacement bands.

[CatMoore]

Thanks I'll try it Hopefully it will work 

[OrlandoT]

Good luck so far all my devices are still syncing.

[CatMoore]

Thanks soooo much IT WORKED!!!!! YAY Flex wasnt syncing for 6 days 

[OrlandoT]

Great Glad you got it going.

[babbsparker]

My phone found my flex but it still won't sync.

[OrlandoT]

What type of phone are you trying to Sync? Sometimes mine takes time to sync if I don't have all day sync turned on.

[babbsparker]

Thanks I finally figured out how to sync it.