Flex2 not lighting up

[JenHem]

My flex 2 charges and counts steps but it does not light when tapped. I saw a similar post that was solved by letting it charge overnight. I have done this and it did not solve the issue. It does vibrate when I put it in the charger.

[NellyG · Accepted solution]

Try restarting it and see if that solves the issue. If one restart doesnt do it, try doing three in a row.  Does it show lights ever? Let us know how you go. If it has no lights and they dont come on after the restart/s then you will need to contact Customer Support

RESTART PROCEEDURE
Put your tracker into the charger so it has the charging lights showing. Then press the small button on the back of the charger 3 times within 5 seconds. It will vibrate with each press and then when all three are done it will very briefly flash all lights and then go back to charging lights and it is all done

Full instructions
http://help.fitbit.com/articles/en_US/Help_article/1186

[JenHem]

Thank you this worked.

[NellyG]

Yee haaa! Fantastic 👍

[Eel499]

Same thing happened to me, your solution worked!

[NellyG]

@Eel499 That is great!

[Christinex]

Thank you so much. I was despairing, this worked after 4 presses. Brilliant