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How do I know which Fitbit I have?

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‎07-31-2021 09:30 - last edited on ‎09-24-2021 20:04 by Fitbit Moderator

‎07-31-2021 09:30 - last edited on ‎09-24-2021 20:04 by Fitbit Moderator

I’ve been given a Fitbit but I don’t know which one it is. Can anyone help? The original owner lost the charger so I need to know which charger to buy to get it to turn on

 

Moderator Edit: Clarified subject

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‎07-31-2021 09:31

‎07-31-2021 09:31

If I could add a photo, that would be great but I can’t work out how to 🤔

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‎08-18-2021 11:43

In response to lemonyemily1

‎08-18-2021 11:43

Hello @lemonyemily1 and welcome to the Help forum.  This user manual link has an image of every Fitbit that hasn't been decommissioned.  If you are trying to tell the difference between a Flex and a Flex 2, the Flex 2 is in the Other Products section and the Flex is in the Legacy Products section.  I hope this helps.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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