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My Flex isnt tracking my activity

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‎04-22-2020 21:44 - last edited on ‎08-20-2020 16:54 by Fitbit Moderator

‎04-22-2020 21:44 - last edited on ‎08-20-2020 16:54 by Fitbit Moderator

I just recently bought the fitbit flex and set it up this morning. I wore it all day and it didn't track any of my activity! any help I could get would be awesome.

Thank You

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‎04-22-2020 21:47

‎04-22-2020 21:47

Hi @Martha.Irene  did you set it up first? click for directions. The Flex is an older device and has been retired. Were you able to charge it and have the lights flash?

Stepping in the U.S.A. since September 2013. Android 14

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