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My flex 2 won’t track exercise

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‎12-20-2017 19:52 - last edited on ‎08-20-2020 17:15 by Fitbit Moderator

‎12-20-2017 19:52 - last edited on ‎08-20-2020 17:15 by Fitbit Moderator

My flex 2 won’t track exercise 

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3 REPLIES 3

‎12-21-2017 01:26

‎12-21-2017 01:26

What exercise is it not tracking? You could try restarting it which might help, but it really depends if you are expecting it to track exercise it is set up to track or not. More information needed.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-15-2020 05:53

In response to NellyG

‎01-15-2020 05:53

i restarted it and same thing...won't track

 

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‎01-15-2020 11:03

In response to wjfp25

‎01-15-2020 11:03

This auto tracking functionality stopped for me 2 days ago. I walk and run on treadmill for 60 min a day and I am getting no credit now. I've run thru the turn off auto tracking, logout, forcequit, login, turn on auto tracking and still not working. The steps all count but not the fact that it was all part of an exercise session. 

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