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Restoration graph

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‎04-21-2021 17:29

‎04-21-2021 17:29

Sleep restoration graph not graphing - is flatlined

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‎05-10-2021 07:31

‎05-10-2021 07:31

@DUFFERBART   I apologize if I misunderstand what you wrote.  The restoration graph is a sleeping heart rate graph.  The Flex 2 doesn't measure heart rate.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎05-14-2021 13:11 - last edited on ‎05-25-2021 10:19 by Fitbit Moderator

In response to LZeeW

‎05-14-2021 13:11 - last edited on ‎05-25-2021 10:19 by Fitbit Moderator

Liz:
Sorry since when?
Iv'e had this for years with the premium service.
It is part of the advanced sleep analytics.

The graph has not been working for over 3 weeks now with the exceptions of a day here or there (e.g. It worked on Sunday May 9.).

I have tried all the fixes I know of to no avail 
People had this same problem last year and it is your FitBit software problem.
I'll want a refund of premiums if not fixed.
Gary Bartholomew

 

Moderator Edit: Formatting

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‎05-17-2021 04:55 - edited ‎05-17-2021 04:59

In response to DUFFERBART

‎05-17-2021 04:55 - edited ‎05-17-2021 04:59

@DUFFERBART   Are you sure you own a Flex 2?  It doesn't have a heart rate sensor.

 

I see that you also posted in the Other Charge tracker forum in the past.  Typing in all caps is shouting.  Please don't shout at me if you meant to post this in a different forum.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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